Privacy Policy
Last updated: January 2025
Nestled Inn Cabin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation at our property.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, mailing address, and payment information that you voluntarily provide when making a reservation or contacting us.
- Booking Information: Check-in/check-out dates, number of guests, special requests, and preferences.
- Device Information: Information about your device, browser type, IP address, and browsing behavior collected automatically through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and manage your reservations
- Communicate with you about your booking, including confirmations and check-in instructions
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Third-Party Services
We use third-party services to help operate our business:
- Hospitable: Our booking platform that processes reservations and payments. Their privacy policy governs the data they collect.
- Payment Processors: Secure payment processing services that handle your financial information.
- Analytics: Services like Google Analytics to understand website usage patterns.
Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but some features of the website may not function properly.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Email: bart@nestledinncabin.com
Location: Sevierville, TN 37876